Biovea.com Reviews

Very fast delivery!?

In the past I have had to wait a couple of weeks for my order to arrive. On this occasion I have been waiting 4 weeks and it still hasn't been dispatched.

The product is very good and the delivery time was very short. Customer service is excellent. My only problem is that these products cannot be imported where I live so I have them delivered to Switzerland and I pick them up from there. That says a lot for the product. As always a very good service and product.

Ordered to Finland, arrived in 2 days. Very good, will order agaian soon!!

Ordered through their website. Delivery was fast. Hassle free purchase. Will be definitely using them again.

Fast delivery. Easy to use website. I’m over 70 and exhausted from going around in circles to make an online purchase. Well done you guys. Seamless and easy to use.

Always a positive and efficient service, the product itself it first rate.

Ordered melatonin. Was a bit hesitate due to reviews and loads speaking about customs etc so I didn't know if it would come. But luckly I got my order today! shipped to UK. No problems whatsoever. So happy and it come rather quickly considering its from usa. thank you guys!

That's for European fellows. Ordered from EU shop just to get my order shipped from US, now I need to declare it and pay extra on import and administration fees, great EU shop, thanks. Ordered Jan 3rd and scheduled delivery was Jan 13th, got notification from customs only on Jan 26th. The only reason I chose Biovea was delivery time. Contacted customer support for a refund, they offered to redeem customs fees in STORE credits, which is pointless as I am not going to order ever again and they ship from US. Also, support tries to convince that only store credits refund is available as per policy, but the website does tell otherwise about refunds. That's was just too much for a first time order, never again.

I put in my usual order on January 12th, 2023 and it's tomorrow it will be 31st of January and I still haven't received any order, this is the first time that it has taken so long, I'm from Ireland and feel very disappointed with Biovea when I tried to make contact with them and got nowhere. They should upgrade their Customer Care Policy a Bit Better for their Customers. Thank You Geraldine..

I have been trying for the last 3 weeks now to place an order on the website(something that I have done countless times before). However my payment keeps getting rejected.

I have tried all forms of payments that is available to me to no avail. I have been told to pay by bank transfer but you send details without a sort code.

Can someone please forward a contact phone number so that I can speak to an actual person instead of getting generic email responses?

My order has not arrived and I cannot contact the company as my log in is not recognised. I need either a direct number to call or a customer services email address but I cannot access either through the website as my order number and email address are not recognised. There is literally no possibility to correspond with Biovea to either track my order or find out any information on its status.

I bought a product from Biovea and subsequently received many follow-up emails. I contacted them and asked to be removed from their mailing list and since then I have received even more. So irritating I don't think I'll buy anything from them again.

I've already paid in excess of €300 for an item stated as beng In Stock by this company and would be promptly dispatched! That was 10 days ago and so far no word of its dispatch. I've had this same experience with same company before, so I should have known better! Besides even though they give the "appearance " of being local/nationally based they are not and so you have the added delays both with Customs and Postal/Shipping service and additional costs! The standard excuse of delays caused by the Covid pandemic 3 years ago are given! Nonsense. You cannot even Contact the company..way too Impersonal and should be IGNORED in future. Look elsewhere is my advice..I will never use them again! EVERY negative post you read about them is true Patrick M

When things go wrong they are very unhelpful, my order never arrived, and they say it was delivered, contact royal mail, phone a neighbour and bla bla bla.....
Don't you think I've done it all?
Never again!